Health and Safety

Health & Safety

Our Sandyport Commitment to Cleanliness:

We have always taken our standards for hygiene and cleanliness very seriously.

In light of the recent Coronavirus pandemic we have further enhanced our protocols with the latest guidance on hygiene and cleaning. Our approved Clean and Pristine Health & Safety plan meets or exceeds the guidelines and recommendations from the CDC, WHO and the Bahamas Ministry of Health. We are paying attention to everything from handwashing hygiene to cleaning product specifications recommended by the EPA and procedures in guest rooms, suites, and common areas.

The health and safety of our guests and staff is our highest priority. During times of uncertainty, we hope to provide some assurance about our procedures and precautions, as well as the unique design elements that support social distancing at Sandyport Beach Resort.

June 16, 2022 Update

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View Frequently Asked Questions

-95% of the Sandyport Beach Resort team are fully vaccinated. Our unvaccinated staff has routine weekly COVID-19 testing.

-Our resort is low density, with 87 rooms and suites spread across six villas on our expansive property.

-We offer the convenience of mobile check-in, so you can minimize the time and interaction of conventional check-in processes and simply pick up your key. We also offer mobile check-out, with no need to stop at the front desk.

-Our resort does not have any enclosed interior corridors or elevators.

-Every room at our resort has its own external entrance.

-All rooms have individual air conditioning ductless split systems that are dedicated to your room only.

-The majority of guest rooms have in-room kitchen facilities, making it easy to prepare your own meals. Our suites include private living and dining areas.

-Our beach and pool areas offer plenty of space for spreading out and maintaining distance.

-All our resort team members have received Covid-19 training, wear personal protective equipment (PPE), have their temperature taken prior to each shift, and stay at home if they exhibit any symptoms.

-It is very important that guests familiarize themselves with the latest Bahamas entry requirements and updates, which are detailed at the top section of this page. While on property, we encourage guests to wear a mask in all indoor public areas. All Beach and Pool chairs will be set up to maintain physical distancing. Hand sanitizer will be readily available around the resort and we kindly ask that you sanitize or wash your hands regularly and avoid shaking hands or engaging in any unnecessary physical contact. You will see our team using the universal sign language for a hug in place of hugs and handshakes.

-We have installed protective screens at our front desk as an extra precaution along with social distancing markers and hand sanitizer stations.

-Our concierge team wear masks and have protective screens to allow for continued high levels of personal service while providing social distancing protections.

-Our warm hugs and welcoming handshakes have been temporarily replaced with the universal sign language for a hug. The hug sign is made by making each hand into a fist and crossing your arms over one another. It looks like we are giving ourselves a hug but know that this one is for you.

-Rigorous cleaning protocols using Environmental Protection Agency (EPA) registered disinfectants are used in guest common areas. Cleaning and disinfecting emphasizing high touch areas include, but not be limited to, front desk check-in counters, door handles, bathrooms, vending machines, ice machines, room keys and locks, stair handrails, pool and beach seating and surrounding areas, dining surfaces and all seating areas. Electrostatic sprayers are used on high touch areas to provide even more effective coverage of disinfectants.

-Rigorous cleaning protocols using Environmental Protection Agency (EPA) registered disinfectants are used in preparing your room with extra attention paid to high touch areas where we use electrostatic sprayers. We have removed from guest rooms items like our decorative throw pillows and blankets, which will now be available upon request ensuring extra protection. Guests will have the option to limit housekeeping entry to the room with services like towel exchange and garbage removal being conducted at the door.

-Our resort provides access to the crystal-clear waters of Nassau, year-round sunshine, and fresh Bahamian breezes, so you can enjoy the outdoors freely and always have plenty of space to yourself.

We have taken health and safety precautions but the potential for risk of exposure to COVID-19 exists in any space where persons gather. In the unfortunate event that a guest or team member experiences symptoms of Covid 19 please contact the Front Desk immediately and our team will assist you in seeking the necessary medical assistance and implement our incident response protocols and sanitization procedures.