Health and Safety

Health & Safety

Our Sandyport Commitment to Cleanliness:
We have always taken our standards for hygiene and cleanliness very seriously.

In light of the recent Coronavirus pandemic we have further enhanced our protocols with the latest guidance on hygiene and cleaning. Our approved Clean and Pristine Health & Safety plan meets or exceeds the guidelines and recommendations from the CDC, WHO and the Bahamas Ministry of Health. We are paying attention to everything from handwashing hygiene to cleaning product specifications recommended by the EPA and procedures in guest rooms, suites, and common areas.

The health and safety of our guests and staff is our highest priority. During times of uncertainty, we hope to provide some assurance about our procedures and precautions, as well as the unique design elements that support social distancing at Sandyport Beach Resort.

July 24.2020 Update

UPDATE ON COVID-19 PROTOCOLS IN THE BAHAMAS

JULY 24, 2020  

The Bahamas has remained diligent in efforts to minimize the spread of COVID-19 throughout the islands and continues to follow the guidance of the Ministry of Health and government organizations. For more information please visit https://www.bahamas.com/tourism-reopening

Complete Before Travel | Health Card 

Protocols for Entry

Important: Requirements to enter The Bahamas and what to expect on the island

View Frequently Asked Questions

-Our resort is low density, with 72 rooms and suites spread across six villas on our expansive property.

-We offer the convenience of mobile check-in, so you can minimize the time and interaction of conventional check-in processes and simply pick up your key. We also offer mobile check-out, with no need to stop at the front desk.

-Our resort does not have any enclosed interior corridors or elevators.

-Every room at our resort has its own external entrance.

-All rooms have individual air conditioning ductless split systems that are dedicated to your room only.

-The majority of guest rooms have in-room kitchen facilities, making it easy to prepare your own meals. Our suites include private living and dining areas.

-Our beach and pool areas offer plenty of space for spreading out and maintaining distance.

-All our resort team members will receive Covid-19 training, wear personal protective equipment (PPE), have their temperature taken prior to each shift, and stay at home if they exhibit any symptoms.

-It is very important that guests familiarize themselves with the latest Bahamas entry requirements and updates, which are detailed at the top section of this page. While on property, we encourage guests to wear a mask in all indoor and public areas. All Beach and Pool chairs will be set up to maintain physical distancing. Where social distancing of 6ft cannot be maintained masks are required. Hand sanitizer will be readily available around the resort and we kindly ask that you sanitize or wash your hands regularly and avoid shaking hands or engaging in any unnecessary physical contact. You will see our team using the universal sign language for a hug in place of hugs and handshakes.

-We are installing protective screens at our front desk as an extra precaution along with social distancing markers and hand sanitizer stations.

-Our concierge team will also wear masks and have protective screens to allow for continued high levels of personal service while providing social distancing protections.

-Our warm hugs and welcoming handshakes will be temporarily replaced with the universal sign language for a hug. The hug sign is made by making each hand into a fist and crossing your arms over one another. It looks like we are giving ourselves a hug but know that this one is for you.

-Rigorous cleaning protocols using Environmental Protection Agency (EPA) registered disinfectants will be used in guest common areas. Cleaning and disinfecting emphasizing high touch areas will include, but not be limited to, front desk check-in counters, door handles, bathrooms, vending machines, ice machines, room keys and locks, stair handrails, pool and beach seating and surrounding areas, dining surfaces and all seating areas. Electrostatic sprayers will be used on high touch areas to provide even more effective coverage of disinfectants.

-Rigorous cleaning protocols using Environmental Protection Agency (EPA) registered disinfectants will be used in preparing your room with extra attention paid to high touch areas where we will use electrostatic sprayers. We will be removing from guest rooms items like our decorative throw pillows and blankets, which will now be available upon request ensuring extra protection. Guests will have the option to limit housekeeping entry to the room with services like towel exchange and garbage removal being conducted at the door.

-Our resort provides access to the crystal-clear waters of Nassau, year-round sunshine, and fresh Bahamian breezes, so you can enjoy the outdoors freely and always have plenty of space to yourself.

We have taken health and safety precautions but the potential for risk of exposure to COVID-19 exists in any space where persons gather. In the unfortunate event that a guest or team member experiences symptoms of Covid 19 please contact the Front Desk immediately and our team will assist you in seeking the necessary medical assistance and implement our incident response protocols and sanitization procedures.

We’ve provided information about our resort regarding travel, health, safety, and social distancing. See you soon!
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